Our Plumbing Company Story
Providing Plumbing Services Since 2007
Thompson’s Plumbing is a services company that started in 2007 by Shawn Thompson. The business has shown steady growth, providing high-quality plumbing services throughout the Northern and Southern suburbs, Boland, Cape Town CBD and the Atlantic seaboard areas, extending itself to the greater Western Cape region where required.
Our customer base is extensive, with our services being contracted by Western Cape Government, local municipalities, insurance, construction, commercial and industrial companies, property and facilities management groups, sales and rental agencies, as well as private residential customers for all general plumbing requirements.
In March 2015, the business was sold to the new ownership of Brandon Fyfe, who served under Shawn Thompson since 2009. Since then, the business has grown substantially where specialised roles have been established. The daily operations are managed by the general manager, whereby all work is overseen by Brandon himself. One expected the company to have a downturn with new ownership, however, the opposite has occurred. Due to the workload and long-term customer relationships, additional resources had to be employed to meet the demand, resulting in continuous growth.
We are proud of our history and continue to look forward to the future.
Our Vision
To be the preferred professional plumbing service provider in the greater Cape Peninsula and surrounding suburban areas. We have built a solid base for more than a decade and have our eyes on the future.
Mission Statement
Customers will be treated with professional courtesy, highest quality workmanship where industry & safety standards will be adhered to. No job is too big, too small or too complex for us to handle.
Customer Relations
For people who are not DIY inclined, plumbing can be a nightmare. We pride ourselves on making the effort to explain to our clients what the problem is, the necessary repairs process and how it will work.
Reliability
Thompson’s Plumbing has a strong reputation of reliability and honesty, with very few product or workmanship returns. Our goal is to be 100% on time and reliable, even at the most difficult of times.
Guarantee
We carry a life time workmanship guarantee, this includes anything that goes wrong or that the client is unsatisfied with in terms of the physical installation and overall workmanship.
Qualifications
We are qualified and registered plumbers with the City of Cape Town, reg. no. 678, and other plumbing regulatory boards. Our staff are fully competent and are always assisted when needing further advice.
Office & 24hr emergency: (021) 976-0327
info@thompsonsplumbing.co.za
C32 Icon Business Park, Fourie Str, Brackenfell
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